OnTrac is a prominent regional last-mile delivery service in the United States, specializing in expedited ground shipping solutions for businesses and consumers. Established in 1991 as California Overnight, the company has evolved to serve a substantial portion of the U.S. population, offering efficient and cost-effective delivery services.
Services and Coverage
OnTrac provides a range of services tailored to meet diverse shipping needs:
- Ground Service: Offers fast and affordable ground shipping options, often delivering packages more quickly than national carriers.
- Same-Day Service: Caters to urgent delivery requirements by ensuring packages reach their destinations within the same day.
- Weekend Delivery: Accommodates deliveries on weekends, enhancing convenience for customers.
The company’s delivery network spans 31 states and Washington, D.C., reaching approximately 70% of the U.S. population.
Integration and Partnerships
Fastrac OnTrac integrates with leading e-commerce platforms, streamlining shipping strategies for businesses and enabling seamless initiation of shipping services.
Customer Experiences
Customer feedback for OnTrac varies:
- Positive Feedback: Some customers commend the company’s quick delivery times and professional service.
- Negative Feedback: Conversely, there are reports of dissatisfaction, with customers citing issues such as package theft and unreliable deliveries.
Recent Developments
In 2021, Fastrac OnTrac was acquired by LaserShip for $1.3 billion, merging their delivery networks to form a transcontinental service. By 2022, the combined network covered 80% of the U.S. population across 31 states and Washington, D.C. In April 2023, the merged entity rebranded under the OnTrac name.
Conclusion
Fastrac OnTrac stands as a significant player in the regional logistics sector, offering a variety of delivery services that cater to the evolving needs of businesses and consumers. While the company has received mixed reviews, its extensive coverage and integration capabilities make it a noteworthy option for last-mile delivery solutions.